Shipping & Handling


General

  • All packages are sent out on Mondays before 3pm PST. If you place an order after this it will not be sent out till the next Monday.

  • E-mail notification with your tracking number will be sent once your order ships.

  • Worldwide shipping is available.

  • Each item I ship may have different delivery times, because some products are packaged and shipped separately.

Shipping Speed

  • All orders are sent from TX, USA.

  • Speed and price depends on destination. There is an average estimated delivery after the order is fulfilled.

  • USA: 3-5 business days via USPS

  • Canada: 5-10 business days with tracking

  • Worldwide: 7-14 business days with tracking

Customs Fees

  • Shipments outside of the USA may incur customs fees, depending on destination country. The fee may vary depending on your order value, country limits, and other factors.

Reshipment Terms

  • No Returns are allowed

  • Any claims for misprinted/damaged/defective items must be submitted to both the postal service and me. Send me an email within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on my part are covered at my expense.


If you have any problems with your order please contact me at sarahmaxwellart@gmail.com, and I will respond as soon as possible.